Privacy Policy

Effective date: 29 Jun 2020

Mindbridge operates the https://www.mindbridge.co.uk/ website (hereinafter referred to as the “website”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

We use your data to provide and improve the website. By using the website, you agree to the collection and use of information in accordance with this policy.
 

What personal data we collect and why we collect it

We collect several different types of information for various purposes to provide and improve our website for our users.

Contact forms

If you contact us using the contact form on our website we collect your name, email address, phone number, IP address and any attachments you upload. This information allows us to respond to your enquiry and perform spam detection and prevention. Information is retained for an indefinite period of time on secure UK based servers unless deletion is requested by the sender. Your personal information will not be used for marketing purposes or shared with third parties.

Usage Data

We may also collect information how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Analytical Tracking

Our website has Google Analytics installed which allows us to track and compile visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Terms of Service page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics.

WordPress

Our website is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.

Contact Forms

Our website’s visitors can choose to contact us via form(s) on our website. In order to prevent spam enquiries, we protect our forms with Google reCaptcha, an anti-spam challenge which ensure the visitor is an actual living person, rather than a computer bot or spider. You can read Google’s Privacy and Terms of Service for this feature on Google’s Privacy and Terms page.

Cookies used by this website

Google Analytics Cookies

_ga, _gat – The single default cookie for Google Universal Analytics. This sole cookie used by Goole Analytics stores a unique client identifier (Client ID) which is set randomly. This cookie is set to expire after 24 months (2 years) and is refreshed each time you visit our website.

_utmb – A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site.

_utmc – A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site.

_utmv – Used for reporting in Google Analytics classifying the visitor.

_utmz – A Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.

WordPress

wp-settings-{time}-[UID] – Serveral WP Settings cookies may be set if you log into the website. The number on the end is your individual user ID from the users database table. This is used to customise your view of admin interface, and possibly also the main site interface.

wordpress_test_cookiewordpress_wordpress_logged_in – These WordPress session cookies are created if and when you log into WordPress either as an administrator or contributor to the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of Data

Mindbridge uses the collected data for various purposes:

  • To provide and maintain the website
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the website
  • To monitor the usage of the website
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located in the UK and US.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Mindbridge will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We employ third party companies and individuals to facilitate our website (“Service Providers”), to provide the website on our behalf, to perform website-related services or to assist us in analysing how our website is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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